Frequently Asked Questions

EcoColors Hair Color

Lift refers to the lightening of the color of the hair.
EcoColors Haircolor was formulated with non toxic in mind. It is natural soy based with the addition of the highest quality ingredients such as lecithin, vitamin E, Vitamin C, nettles, rosemary, flower essence and grapefruit seed extract, EcoColors contains no ppd, gluten, sulfites, resorcinol, ethanolamines, paraben or propylene glycol. EcoColors surpasses it’s competitors in performance with super conditioning coverage that is natural looking and shiny.
Check our comparison chart. If you are unsure what color to use, send us a stamped envelope and a sample of your hair ,tell us which color you want us to apply , and we will send you the colored sample for free. Make sure you include a stamped return envelope.Mail the hair sample to: Ecocolors Salon c/o Swatch Dept 1860 N Rock Springs Rd #101 Atlanta GA 30324
EcoColors does not perform animal testing.
Many people who are allergic to other brands do not react to EcoColors Hair Color BUT we strongly recommend that you always do an allergy patch test before using any hair color. EcoColors is almost, but not 100% botanical, and is not a "cure-all" for all allergies. The patch test instructions are included.
Don't be fooled by ammonia free hair colors or so called organic hair colors, The ammonia substitute used is odorless and may cause respiratory issues or hair loss. (as you cannot smell it, it is insidiously harming you) EcoColors Labs did extensive research on ingredients to try to come up with the best possible formula and we did! ;).
We do not use ethanolamines as we found them to possibly cause challenges. (they may create formaldehyde by-products) and are also damaging to the hair. A recent scientific study published in the January 2014 Issue of Cosmetic Science Review indicates that Monoethanolamine (the "ammonia substitute" in non ammonia permanent hair colors) is 85% MORE DAMAGING than ammonia. The study was measured by Fourier Transform Infrared Spectroscopy (FTIR) on the cysteic acid level measurement with Scanning Electron Microscopy (SEM) photomicrographs to visualize cuticle damage, and protein loss. This confirmed oxidative damage, but also the damage caused by other damage pathways caused by varying levels of Monoethanolamines in hair colorants.
No. EcoColors does not use sulfites as a preservative. Some other haircolor companies do use it. Many people are allergic to this ingredient.
No. The price you are quoted is the price to ship the weight of your order.
Please, perform a patch test according to the instructions before each application of EcoColors hair colorant.
Allergy and Strand Test: ALWAYS do a strand test (to determine the proper processing time for gray coverage, best proportions to mix, as well as to make sure it is the desired shade) and an allergy test before applying any new color to the entire head. Allergies aren't to be taken lightly. Some allergies may develop over time after repeated exposure. Allergies can even build over a week after coloring. Just because EcoColors is p phenylenediamine (ppd) free, doesn't mean you won't react. There are other oxidative dyes present in nontoxic amounts that some individuals may be allergic to. Make sure you have a medical plan in place with your physician in case you experience any kind of allergic symptom.
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We ship USPS, USPS Priority Mail shipments are insured up to $100.00. We offer the option to add additional insurance at check out. All professional shipments valued over $350.00 will have insurance added to the price of shipping by default.
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Yes you can use your own developers with EcoColors haircolor.
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PPD is an abbreviation for p-phenylenediamine.
EcoColors is a PPD free hair dye. We do not have this ingredient even in trace amounts..There are other oxidative dyes present that could cross react with a PPD allergy so it is Important to have a medical plan in place with your physician in case you have an immediate or a delayed allergic reaction to another ingredient .
It's EcoColors! Look no further, you found it. Since 1998 we have catered our fine line of hair colors to the most creative hair stylists around the world. When you use EcoColors hair colors you are truly making a difference in your long term health and the health of your customers. We really care about giving you the absolute best and safest permanent hair color since 1998.
Absolutely not.
There are rumors circulating online to lead you to believe that mixing hydrogen peroxide and ammonium hydroxide causes carcinogenic chemicals to form (that were not present in each ingredient alone). Well, It is simply not true. It's just a scare tactic to manipulate you in believing that no ammonia colors are safer or better for you. They are not! Don't fall for their marketing gimmicks, in fact it is the opposite, when you mix ammonia substitutes such as ethanolamie there is the production of a dangerous formaldehyde residue!! Buyer beware.
EcocColors hair color does not contain this ingredient (mea, eta, dea).
No, you do not need it, everything is provided in the hair color kit, the hair color and the developer.
So you may ask why are we selling it on our home kit page? Well, some of our customers asked us to make it available for purchase, so we did. :)
All shades of EcoColors Hair dyes are PPD free and do not contain any amount of ppd at all.There are other oxidative dyes present that could cross react with a PPD allergy so it is Important to have a medical plan in place with your physician in case you have an immediate or a delayed allergic reaction to another ingredient .
The quick answers is... sometimes.
It depends on several factors;
- Desired end-result.
- Brand of henna previously used.
- How many applications of henna were previously used.
- The hardness of your water, hard or soft water also plays a role in the effectiveness as well/
Also the texture and porosity of your hair.

The only way to know if EcoColors hair color will assist you in achieving your desired end-result is by doing a test strand.
A failure to do a test strand may end up in an undesired end-result.

Also, If you do a test strand and do not achieve the desired results, we are happy to assist you in reformulating.
EcoColors Hair color does contain many botanical ingredients, but it is not a totally botanical hair color. In order for any hair color to be permanent, oxidative dyes must be present. As far as we know, there is not a permanent hair color on the market that is totally botanical. EcoColors Haircolor has been created with non-toxic in mind but it is not a "cure all" for all allergies and just because it has many natural and organic ingredients, it does not mean it is hypoallergenic. One thing for sure is there is no "organic hair color" that is permanent, don't be fooled by marketing gimmicks!
Yes, in order for an oxidative hair color to work, you must have a method of getting the oxidative dye pigments into the hair shaft. (Peroxide is non toxic and breaks down into water by losing an oxygen atom)


• Is peroxide and ammonia bad when mixed together?
Hydrogen Peroxide is not toxic therefore is is NOT bad.
The peroxide in EcoColors Home kit is a 20 volume developer buffered with flax and castor oils. This means the peroxide is only strong enough to lighten the hair 1-2 levels and it is the best formulation for gray coverage.


• Is peroxide and ammonia bad when mixed together?
We use diluted Aqua Ammonia in very small amounts (which is non toxic). The ammonia helps open the hair shaft to allow the pigments to enter into the hair shaft. This Ammonia is necessary if you want lift and gray coverage. This amount of ammonia is not toxic to the body or the environment.

Some other hair color companies don't use ammonia, but monoethanolamine, ethanolamine or tri-ethanolamine instead. Why doesn't EcoColors contain these ingredients?. Click here to learn why.



• Is peroxide and ammonia bad when mixed together?
Enter your promocode at checkout. Promocodes may not be combined.
Try our alternate store : https://ecocolorsorganics.com
Check the status of your order at anytime from the HISTORY button on the top right corner of your screen. (you must be logged into your account)
Yes, you may return unused , unopened merchandise for 30 days after the date of purchase. Contact us to receive an authorization number for your RMA (Return merchandise authorization). Do not send back merchandise without a RMA, your return will not be approved.
Simply add a little bit of Black, until you get the desired darkness..
The 'Ash' in Ecocolors' hair dye is actually a violet additive that counteracts any unwanted red tones. If you WANT red tones, stick with medium brown or dark brown. If you do NOT want red tones encouraged in the coloring process (The red tones are naturally occurring in some people's hair.) then choose either medium ash brown or dark ash brown.
No and these are the reasons why:Haircolor is more complicated than just looking at a picture on a box and putting it on your hair and thinking you’re going to get the picture on the box. There are many influences that determine how hair color work. 1.your natural shade.; Your natural shade is not just a natural shade, but there are underlying pigments underneath your natural shade. This will interact with the Haircolor depend, depending on the formulation used. 2.the color your hair was as a child; The color your hair was as a child also determines what your underlying pigments may be. 3.Your percentage of gray;The percentage of gray determines the formulation to be used. In general, if you have more than 50% gray, we recommend using a formulation that’s one level darker than what you really want. For instance, if you want a medium brown shade and you have 50% or more gray,you might want to try dark brown. 4.Your grays strength and resistance ;some gray hairs have a stronger cuticle layer and may be resistant to haircolorants 5.your previous Haircolor treatments; previous Haircolor treatments can make your hair more porous. They also create a different pallet to work on. Your roots may be gray and brown and your ends may be a different color. This creates three different color pallets that we are working with you see how this is much more complicated than just putting a color on your head and expecting it to look exactly like the color on the box? 6.Medications or medical treatments ; some medications can interfere with hair coloring, causing underlying red tones or resistance to the colorant itself. Here are many reasons above why a strand test ( and allergy test ) are so important - so you don’t end up with a color that you don’t like or a color that’s ineffective. Even though we offer you a formulation suggestion through our “contact us” page, it’s still really important to perform the allergy test and strand test every time. Haircolor at home by someone who isn’t licensed as a cosmetologist is trial and error. Even if you had good results and want to change your formula, it may not be as expected . The strand test and allergy test are methods to protect you and your hair from unwanted results .

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Customer Reviews

See what our customers are saying

Michel L, PHOENIX AZ

I found searching on line for natural products. I love your colors and your company. I have a compromised immune system (hyperthyroid and fibromyalgia). I never feel badly when I use your products!

Catherine K., Chicago, IL

I found this product through the internet and love it!

Gerry E. CT

I have been using EcoColors for over 10 years..love it.. I get two different shades and mix them for my perfect match. And I don't get a rash like other hair colors in the stores and at the hair salons

Mary T., MIDLAND, MI

"I found EcoColors on the internet. I love the color, shine, and healthy look. I have tried Herbatint and Naturcolor and your product is the most natural looking.

Meredith G., ABILENE, TX

found EcoColors on the Internet. It is wonderful and I had no itching or rash type welts at all. The colors I used were exactly what I was looking for and I'm so pleased to find your product.

Linda B., Dublin, CA

I used warm auburn on my thick 30-40% gray & brown hair last month and absolutely love it! The red didn't fade to pink as other brands do, and the richness and shine makes me feel years younger! FABULOUS PRODUCT.

Karen C., RIDGECREST, CA

I was looking for natural hair dye on the internet and found you several years ago. I love your product. My hair is healthier and thicker than before I was using your dye. When I get my hair cut, my hairdresser always comments on how shiny and healthy my hair is and I always tell them why.

Ellen K., Spring Creek, NV

It's the best, I love it

Delia K. AB, Canada

Your product is wonderful! I have Celiac and am extremely sensitive to even trace gluten. I have used this twice with no adverse reactions whatsoever! It covers my grey completely and my hair is healthier and shines! Great product!

Kathryn G., Mountain View, MO

Been a customer for about 3 years. Wouldn't use anything else! Love it love it!!!! Thanks

Cathy G., Houston, TX

I found EcoColors when I developed an allergy (intense itching) to regular hair color products and didn't think I would be able to continue coloring my hair in order to cover my gray. I was so glad to find that I was not only not allergic to EcoColors, but it gave excellent gray coverage and beautiful color to my hair. I'm often asked about my hair color and complimented on it. I guess you can have your cake and eat it too!

Rita D., Singapore

I think eco colors are the safest color I have used so far, it doesn't damage my hair like other hair colors do, the only down side is that they don't sell in Singapore or Australia. Thank you for creating this wonderful product.

Cheryl W. LONACONING, MD

found u online. I had a bad reaction to nice and easy . My scalp was seeping and itching horribly. I thought it would never heal. One time with your shampoo and I got relief from the itching and it healed my scalp thank u so much for your product. It was your reviews from other people that convinced me to try it and at the point I was willing to try anything to relieve the itching. I absolutely love your product, I can't use anything else and frankly I'm afraid to. My hair used to break off in the same spot all the time forcing me to cut it. With ur product that's no more and my hair has grown three more inches without breaking .=) I really can't thank u enough u are a life saver when it comes to my hair.

Luz R. El Paso, TX

I found it when I was looking for gluten free haircolor. I LOVE the way my hair looks, healthier and color tone is so natural

Carol W., HUNTINGTON, NY

I am happily using your products for a little while now...and am really delighted with the color and the quality of my hair following the coloring! Thank you!

Carol W., HUNTINGTON, NY

I love your hair color!! I am brunette/ chestnut with a little grey and am using your Dark Brown 5N. I used first time and had wonderful results. It covered my grey excellently and also is the prettiest shade of brown I have ever used; I receive many compliments on my nice hair color!

Cecelia S., UNIONTOWN, PA

Best hair color I ever used!

Margaret D., VA

I found EcoColors online when looking for a product that did not have such harmful chemicals and in which the color would last longer in between coloring. I like the results much more than Naturtint which I had been using, and others previous to that. Thank you for your product - better for hair and the environment!

Marie B., Virginia Beach, VA

I was searching for non toxic hair coloring and EcoColors is by far the best I found!